It is critically important for businesses to generate reviews and star ratings. Because of how they can directly effect these three main Google My Business (GMB) actions:
- Website clicks
- Direction requests
- Phone calls
15) 73% of consumers form an opinion by reading up to six reviews
16) 88% of consumers form an opinion by reading up to ten reviews.
50-Stats-You-Need-to-Know-About-Online-ReviewsDownload
The more review stars a business has, the higher their website will be listed in search results. Higher listings get more website clicks. This leads to an increase in traffic, website visitors, customers and sales.
Consider how receiving more customer reviews could funnel more customers through to your website.
It is easy to request customers leave reviews for websites when businesses use my Reputation Management Software Tool.
But more than that, we have seen that the more a business responds to online reviews; there is a corresponding direct increase in the number of GMB actions, including phone calls, website visits, and requests for directions.
The best way for businesses to generate reviews for their business is to ask. Many customers will not think to leave a positive review until they are asked. Whereas, 100% of customers who make over $150,000 annually claim to leave reviews when it comes to a poor customer service experience.
I can show you tools to automatically send your customers a review request. Which assist businesses to generate reviews and grow their star ratings.
Contact me now for a no obligation consultation and a free trial.